{"id":5829,"date":"2022-03-18T15:51:49","date_gmt":"2022-03-18T15:51:49","guid":{"rendered":"https:\/\/site.s.mycademy.com\/site\/?page_id=5829"},"modified":"2022-07-08T06:45:56","modified_gmt":"2022-07-08T06:45:56","slug":"klachtenregeling","status":"publish","type":"page","link":"https:\/\/site.s.mycademy.com\/site\/klachtenregeling\/","title":{"rendered":"Klachtenregeling"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5829\" class=\"elementor elementor-5829\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5416a275 elementor-section-full_width elementor-section-height-min-height elementor-section-items-top elementor-section-content-top elementor-section-height-default\" data-id=\"5416a275\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1292353e\" data-id=\"1292353e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5aeb7f64 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-id=\"5aeb7f64\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2a0ecfa8\" data-id=\"2a0ecfa8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-33e329f0 elementor-widget elementor-widget-heading\" data-id=\"33e329f0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 25-10-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Klachtenregeling<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-756a0027 elementor-section-full_width banner-shapes-img elementor-section-height-default elementor-section-height-default\" data-id=\"756a0027\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-17590bbc\" data-id=\"17590bbc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-428fed92\" data-id=\"428fed92\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-16d80b72 elementor-widget elementor-widget-image\" data-id=\"16d80b72\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 25-10-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1065\" height=\"521\" src=\"https:\/\/site.s.mycademy.com\/site\/wp-content\/uploads\/2022\/06\/main-banner-sape.png\" class=\"attachment-full size-full wp-image-7228\" alt=\"\" srcset=\"https:\/\/site.s.mycademy.com\/site\/wp-content\/uploads\/2022\/06\/main-banner-sape.png 1065w, https:\/\/site.s.mycademy.com\/site\/wp-content\/uploads\/2022\/06\/main-banner-sape-300x147.png 300w, https:\/\/site.s.mycademy.com\/site\/wp-content\/uploads\/2022\/06\/main-banner-sape-1024x501.png 1024w, https:\/\/site.s.mycademy.com\/site\/wp-content\/uploads\/2022\/06\/main-banner-sape-768x376.png 768w\" sizes=\"(max-width: 1065px) 100vw, 1065px\" style=\"width:100%;height:48.92%;max-width:1065px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fd1db34 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fd1db34\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cc9df24\" data-id=\"cc9df24\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a55df85 elementor-widget elementor-widget-spacer\" data-id=\"a55df85\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 25-10-2023 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e24cc00 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e24cc00\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f6f3e1\" data-id=\"4f6f3e1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6477e2a elementor-widget elementor-widget-text-editor\" data-id=\"6477e2a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.17.0 - 25-10-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Omdat wij onze klanten een optimale service willen verlenen vinden wij het belangrijk van u te horen als u klachten heeft over de door u afgenomen diensten. Mocht u een klacht hebben dan horen wij dit graag zo spoedig mogelijk van u. Volgens de wet is een klacht op tijd kenbaar gemaakt als dit binnen twee maanden na ontdekking gebeurt. Het is in uw belang om uw klachten schriftelijk kenbaar te maken.<\/p><p>Als u een klacht bij ons indient zal die uiterlijk binnen 14 dagen worden beantwoord. Hebben wij daarvoor meer tijd nodig, dan laten wij u binnen 14 dagen weten wanneer u antwoord kunt verwachten.<\/p><h3>\u00a0<\/h3><h3><span style=\"color: #2eabf3;\">Contactmogelijkheden<\/span><\/h3><p>Voor een spoedige afhandeling adviseren wij u een klacht kenbaar te maken via ons supportsysteem (https:\/\/support.mycademy.nl\/support\/home) of door een mail te sturen naar <a href=\"mailto:support@mycademy.nl\">support@mycademy.nl<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-365f1b7 elementor-widget elementor-widget-spacer\" data-id=\"365f1b7\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Klachtenregeling Omdat wij onze klanten een optimale service willen verlenen vinden wij het belangrijk van u te horen als u klachten heeft over de door u afgenomen diensten. Mocht u een klacht hebben dan horen wij dit graag zo spoedig mogelijk van u. Volgens de wet is een klacht op tijd kenbaar gemaakt als dit&hellip; <a class=\"more-link\" href=\"https:\/\/site.s.mycademy.com\/site\/klachtenregeling\/\">Lees verder <span class=\"screen-reader-text\">Klachtenregeling<\/span><\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-5829","page","type-page","status-publish","hentry","entry"],"guten_post_layout_featured_media_urls":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"guten_post_layout_landscape_large":false,"guten_post_layout_portrait_large":false,"guten_post_layout_square_large":false,"guten_post_layout_landscape":false,"guten_post_layout_portrait":false,"guten_post_layout_square":false,"post-thumbnail":false},"_links":{"self":[{"href":"https:\/\/site.s.mycademy.com\/site\/wp-json\/wp\/v2\/pages\/5829","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/site.s.mycademy.com\/site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/site.s.mycademy.com\/site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/site.s.mycademy.com\/site\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/site.s.mycademy.com\/site\/wp-json\/wp\/v2\/comments?post=5829"}],"version-history":[{"count":0,"href":"https:\/\/site.s.mycademy.com\/site\/wp-json\/wp\/v2\/pages\/5829\/revisions"}],"wp:attachment":[{"href":"https:\/\/site.s.mycademy.com\/site\/wp-json\/wp\/v2\/media?parent=5829"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}